Start a Return or Exchange
We want you to love what you wear. If something isn’t right, we’ll help make it right.
Our Return Policy
- You have 30 days from the delivery date to request a return or exchange
- Items must be unworn, unwashed, with tags and in original condition
- Returns are available for store credit, exchange, or refund
- Final sale items are not eligible for return
- We only accept returns for orders made through oecotag.com
How to Start a Return
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Email us at [returns@oecotag.com]
Please include your:
- Order number
- Reason for return or exchange
- Photos (if the item arrived damaged or defective)
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Wait for our team to review your request
We typically respond within 1–2 business days with a return authorization and next steps.
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Ship the item back to us
You’ll receive a return label if the return is approved. Customers are responsible for return shipping unless the item was damaged, defective, or we made a mistake.
Return Address
Oeco Tag
2545 Orchard Lake Rd.
Sylvan Lake, MI 48320
USA
Refunds & Store Credit
- Refunds are processed within 5–10 business days after we receive the return
- Store credit is issued as a digital gift card
- Exchanges ship out once your return is received and approved